Prescription & Specialty Pharmacy

Your prescription drug coverage is managed by TrueRx, the Trust’s pharmacy benefit manager. Below is how the benefit works, how to register, and the numbers to keep on hand — plus how specialty medications are handled.

Prescription coverage — TrueRx.

TrueRx manages your prescription drug costs with a nationwide pharmacy network, 24/7 member support, active price monitoring, and a mobile app + portal to track claims and find in-network pharmacies.

Register at truerx.myrxplan.com

Your TrueRx card

Group Name
IPFF Health and Wellness Trust
Rx BIN
020958
Rx PCN
07960000
Rx Group
TRUE1350
Member Services
(866) 921-4047
Pharmacy Helpline
(833) 202-8783
Use your UHC/TrueRx ID card at the pharmacy register, and to register online. Your Rx Group Number is TRUE1350, and your member ID is the same as your UnitedHealthcare ID.

Ways to fill your prescriptions.

Beyond your local network pharmacy, your TrueRx benefit includes mail order and a low-cost online option. Both count toward your deductible and out-of-pocket maximum.

WB Rx Express — mail order

Medication delivered to your door through WB Rx Express, a TrueRx affiliate. Sync your refills to arrive together, set prescriptions to autofill before you run out, or use WB DosePak to get your medications pre-sorted by day and time. A 90-day supply saves you money over monthly fills.

Get started at wbrxexpress.com 833-391-0126

Mark Cuban Cost Plus Drugs

An in-network mail order pharmacy offering low-cost medications. Order through costplusdrugs.com, or reach it from the True Rx+ app or member portal. Your cost applies toward your deductible and out-of-pocket maximum, and your copay follows your normal pharmacy benefit.

Check your medication at costplusdrugs.com

True Rx+ app and portal

See your insurance card, active prescriptions, deductible and out-of-pocket status; compare medication prices at nearby pharmacies; track prior authorizations in real time; set refill reminders; and chat live with a True Rx Health Strategist. Free to use.

Register at member.myplantruerx.com

Specialty pharmacy.

MyClinicalRx (MCRx) is the specialty pharmacy program included with your TrueRx prescription benefit. If you take an eligible specialty medication, an MCRx pharmacist works with you and your doctor on prior authorizations, refills, and home delivery, and looks for co-pay assistance that can lower your cost — potentially to $0.

If MCRx contacts you, respond and complete the required steps. Assistance isn’t automatic: if you decline or don’t finish the process, you may be responsible for the full cost of your medication. Contact MyClinicalRx at 1-615-239-6162 or visit myclinicalrx.com.

SHARx: help with excluded medications.

SHARx helps members find access options for a limited number of high-cost specialty medications that the IPFF prescription plan excludes. It’s a separate advocacy service and doesn’t replace your TrueRx coverage. If your medication is referred to SHARx, an advocate will contact you; respond and complete the required forms to receive assistance. Contact SHARx at 1-314-451-3555 or visit sharxplan.com.

Plan resources